The team at Fota Island Resort are delighted to announce that Concierge Manager John Coleman has been elected as Secretary of the Les Clefs d’Or Irish Society.

Les Clefs d’Or (which translates to The Golden Keys) is a professional association of hotel concierges, with over 4,000 members working in every corner of the world, with 36 in Ireland. Identified by the golden crossed keys on their lapels, members of Les Clefs d’Or must be exceptionally well-trained, knowledgeable and able to assist guests in anything from simple dinner reservations to recommending local hidden gems.

Before entering the hospitality industry, John enjoyed several public facing roles, including owning a shop for 23 years and working as Sales and Marketing Manager for the East Cork Journal. He began his hospitality career in the Metropole Hotel in Cork in 2017, before joining Fota Island Resort in 2021. Since then, John has assisted countless guests in making their stays as memorable as possible and joined Les Clefs d’Or in 2021.

Speaking about the achievement, John said “I am both honoured and privileged to be elected as secretary of the Les Clefs d’Or Irish Society. Thank you to my fellow concierge in the society for putting their trust in me. I will continue to work on developing and delivering the ultimate guest experience for our guests throughout the Island of Ireland”.

Whether you are arriving to this five-star resort for a relaxing break away, planning quality time with your favourite people in the luxurious self-catering lodges or taking time out to enjoy Fota Island Spa, Fota Island Adventure or one of the resort’s three championship golf courses – you are in for a real treat, from start to finish.